Privacy Policy
Last updated: 2026-10-03
Data we process
Crownpokies processes account details, contact information, device data and payment-related records needed to run the service for players in Australia. Game history and support messages may also be stored to resolve disputes and meet legal duties.
Why we use data
Data is used for account access, security checks, fraud prevention, customer support, bonus eligibility and compliance with applicable rules. We do not need more information than the cashier and verification flows request.
Sharing
Information may be shared with payment processors, identity-check providers and regulators when required to operate the platform or meet legal obligations. Partners receive only what is necessary for their task.
Retention and security
Records are kept for as long as the account remains active and for any period required by law after closure. Access to personal data is limited to authorised staff and protected with standard technical controls.
Your requests
Players can ask about stored data or request corrections through support@Crownpokies.com. Include your account ID so the team can locate the right profile. Some records must be retained even after a deletion request when the law requires it.